F.A.Q

💎 Frequently Asked Questions

Welcome to Diamond Code Inc | Anet Simone LA
Your trusted destination for lab-grown diamonds, natural diamonds, premium gemstones, and fine jewelry.

💠 About Lab-Grown Diamonds

What are lab-grown diamonds?

Lab-grown diamonds are real diamonds created in a controlled laboratory environment using cutting-edge technology that replicates the conditions in which natural diamonds form in the Earth. They are chemically, physically, and optically identical to mined diamonds.

Are lab-grown diamonds real diamonds?

Yes. Lab-grown diamonds are 100% real diamonds. They have the same hardness (10 on the Mohs scale), sparkle, and brilliance as natural diamonds. The only difference is their origin.

Do lab-grown diamonds have inclusions?

Just like natural diamonds, lab-grown diamonds can have inclusions and imperfections. They are graded on the same clarity scale used for mined diamonds.

Are lab-grown diamonds certified?

Absolutely. Our lab-grown diamonds are certified by reputable gemological laboratories such as IGI, GIA, or GCAL. Each comes with an independent grading report.

Why are lab-grown diamonds more affordable?

Lab-grown diamonds typically cost 30–70% less than natural diamonds because they are not mined and don’t require the same rarity premiums.

💎 About Natural Diamonds

What are natural diamonds?

Natural diamonds are formed deep within the Earth under intense heat and pressure over billions of years. Each stone is a unique geological miracle.

Are your natural diamonds conflict-free?

Yes. At Diamond Code Inc, we are committed to sourcing ethically mined and conflict-free diamonds, in compliance with the Kimberley Process and other global ethical sourcing standards.

Do natural diamonds hold their value better?

Generally, natural diamonds have a stronger resale and appraisal value due to their rarity and long-standing demand. However, value can vary based on quality, certification, and market conditions.

Do your natural diamonds come with certification?

Yes. All our natural diamonds are certified by leading gemological labs like GIA, AGS, or EGL. Each certification details the diamond's 4Cs and other quality indicators.

💍 Finished Jewelry

What types of jewelry do you offer?

We offer a full collection of fine jewelry including:

  • Engagement rings

  • Wedding bands

  • Earrings

  • Necklaces & pendants

  • Bracelets

  • Cocktail rings

  • Men’s jewelry

All are crafted with precision and available in various precious metals and gemstone options.

Can I customize my jewelry?

Yes! We offer custom design services for engagement rings, pendants, and other pieces. Whether you're starting from scratch or modifying an existing design, we can bring your vision to life.

What materials do you use?

Our fine jewelry is made with high-quality materials including:

  • 14k / 18k gold (yellow, white, rose)

  • Platinum

  • Lab-grown and natural diamonds

  • Premium colored gemstones

Are your jewelry pieces hallmarked and stamped?

Yes. Every piece is stamped according to U.S. standards to indicate the metal purity (e.g., 14K, 18K, PT950).

Do you offer men's jewelry?

Yes! Our men’s collection includes stylish rings, bracelets, and chains designed with bold elegance and timeless appeal.

💎 Gemstones

Do you sell natural and lab-grown gemstones?

Yes. We carry both natural and lab-created gemstones, including sapphires, emeralds, rubies, and more. Each stone is hand-selected for beauty and quality.

Are your gemstones certified?

When applicable, gemstones come with certification from trusted gemological labs, especially for higher-value stones or custom orders.

Do gemstones require special care?

Yes. Different gemstones have different hardness levels. For example, sapphires are quite durable, while emeralds need gentler care. We provide care instructions with each purchase.

📦 Orders, Shipping & Returns

How long does it take to receive my order?

We ship most orders within 5 to 8 business days. Custom or made-to-order pieces may require more time, and we’ll notify you if that’s the case.

Is shipping insured?

Yes. All shipments are fully insured for the full purchase value and require an adult signature upon delivery.

Do you ship internationally?

Please contact us directly for international shipping inquiries. We are happy to accommodate where possible.

Can I track my order?

Yes. Once your order ships, you will receive an email with tracking information so you can monitor delivery in real time.

What is your return policy?

We offer a 30-day return period from the date of purchase. To be eligible, items must be:

  • Unworn

  • In original condition

  • Returned with all original packaging and certificates

Please note that custom or engraved jewelry may be final sale. Contact us for details on initiating a return.

💬 Customer Service & Support

How do I contact you?

You can reach our support team by:

  • Email: [Insert Your Email Here]

  • Phone: [Insert Phone Number]

  • Contact Form: Available on our website

We typically respond within 24 hours (Monday–Friday).

Do you offer ring sizing?

Yes. We offer complimentary ring sizing on most purchases. If you're unsure of your size, we can guide you or send a sizing tool.

Can I see a diamond or piece of jewelry in person?

Yes. Appointments for private viewings, virtual consultations, or showroom visits (if applicable) can be arranged by request.

🛡️ Authenticity & Quality Guarantee

  • Every diamond is independently graded

  • Every gemstone is authentic and verified

  • Every jewelry piece undergoes quality control by expert jewelers

  • Every shipment is insured and secured

Still have questions?
✨ Contact us at Diamond Code Inc | Anet Simone LA — we’re here to help you shine with confidence.